Minimum 5 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills• Good understanding and experience working with APIs, SSO configuration \& troubleshooting
Solution\-oriented, client\-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Good English proficiency (level B2\) and one other language (German, Spanish) would be appreciated