Sr.Sales Manager - Jewellery

We are hiring for a Senior Sales Manager for a Premium Luxury Jewellery Showroom

Location : Chennai

Salary \- 12 Lakhs per annum

Exp \- 8–12\+ years of experience in luxury retail, preferably within fine jewellery, watches,

luxury fashion, or another high\-value luxury category.

1\.Commercial \& Sales Leadership

\# Own boutique sales and achieve monthly, quarterly, and annual targets.

\# Develop sales strategies to drive revenue, ATV, conversion, repeat business, and High Jewellery sales.

\# Analyse business trends and build a strong pipeline of prospects and appointments.

\# Support forecasting and business planning.

2\.Client Development \& CRM

\# Manage and grow HNW/UHNW client portfolios and key client relationships.

\# Drive clienteling, new client acquisition, retention, and repeat business.

\# Ensure effective CRM usage and increase customer lifetime value.

3\.Team Leadership \& Development

\# Lead, motivate, coach, and develop the boutique sales team.

\# Set targets, monitor performance, and conduct regular coaching.

\# Strengthen selling skills, clienteling, product knowledge, and luxury service standards.

\# Identify and develop high\-potential talent.

4\.Luxury Client Experience \& Brand Standards

\# Deliver exceptional, personalised, and discreet luxury service.

\# Ensure effective communication of brand heritage, craftsmanship, and product stories.

\# Personally manage key client appointments and High Jewellery presentations.

\# Maintain grooming, VM, hospitality, and boutique presentation standards.

5\.High Jewellery \& Events

\# Develop and convert High Jewellery opportunities and premium client prospects.

\# Lead private appointments, trunk shows, exhibitions, and client activations.

\# Create bespoke HNW/UHNW experiences and track event performance.

6\.Boutique Operations

\# Oversee smooth day\-to\-day boutique operations and compliance.

\# Ensure effective stock, cash, security, inventory, and reporting controls.

\# Coordinate with Operations, Merchandising, VM, Logistics, Finance, and Head Office.

\# Monitor expenses and maintain overall boutique standards.

7\.Business Intelligence \& Reporting

\# Monitor key KPIs including sales, ATV, conversion, client acquisition, retention, appointments, and High Jewellery sales.

\# Provide performance reports and actionable business insights to management.

\# Track market, competitor, and client trends.

\# Support sales forecasting and annual business planning.

Pay: ₹900,000\.00 \- ₹1,200,000\.00 per year

Work Location: In person