Sr. Wellness Advisor

• *Key Responsibilities:**

• *1\. Front Desk \& Customer Handling**

• Greet walk\-ins and provide primary consultation guidance until the doctor is available.
• Manage appointments, patient registration, follow\-up scheduling, and WhatsApp communication.
• Maintain a calm, informative, and empathetic customer approach at all times.
• Conduct or help clinic doctors with therapy if required

• *2\. Sales \& Product Knowledge**

• Educate customers about BOHECO’s wellness products and their benefits.
• Assist customers with in\-store purchases, upselling and cross\-selling wherever applicable.
• Drive daily, weekly, and monthly sales targets through personalized product pitching and follow\-ups.
• Maintain strong product knowledge and stay updated with training modules.

• *3\. Billing \& POS Operations**

• Handle billing, discounts, returns, and daily reconciliation using the POS system.
• Ensure sales personnel name is tagged during invoice entry for tracking KPIs.
• Maintain daily logs of cash/card/UPI transactions and handovers.

• *4\. Inventory \& Store Upkeep**

• Monitor stock levels, update inventory sheets, and report shortages in advance.
• Ensure timely display rotation, expiry checks, and cleanliness of product shelves.
• Coordinate with the Clinic Manager for weekly inventory planning and inward/outward entries.

• *5\. Event \& Engagement Support**

• Support execution of in\-clinic events, workshops, and customer awareness initiatives.
• Assist in gathering and documenting customer reviews, testimonials, and product feedback.

• *Reporting To:**

Clinic Manager – Brigade Road Clinic

(Part of the Business Development \& Marketing Function)

• *Education:**

• UG: Any Graduate (Preferred: Life Sciences, Healthcare, Retail, or Hospitality background)

• *Skills \& Attributes:**

• Strong verbal communication in English, Kannada and Hindi
• Confident and empathetic in customer interactions
• Sales\-focused, target\-driven, and adaptable
• Willingness to learn and grow in a healthcare \& wellness environment
• Good with Microsoft Excel/Google Sheets and billing systems

• *Working Hours \& Other Considerations:**

• Shift Timing: 9 Hours between 11:00 AM – 11:00 PM with 1 weekly off on Weekday
• Flexibility required for long hours and during promotional events
• Opportunity to grow into a Senior Executive or Trainer role based on performance

Job Type: Full\-time

Pay: ₹20,000\.00 \- ₹35,000\.00 per month

Work Location: In person