Design Cafe is appointing a full-time Team Lead for their Bath Advisors team in Bengaluru, Karnataka, India. The position functions as a BPO Team Leader within the bath advisory and sales consultation domain. Responsibilities include training advisors on product knowledge and sales techniques, managing client inquiries, resolving complaints, and meeting sales targets. The leader must understand home improvement industry trends, particularly for bathroom design, to guide the team effectively. Leveraging Bengaluru's market insights for customer engagement is key. Strong interpersonal skills, coaching abilities, and a focus on achieving business objectives through exceptional service are required. This role offers a dynamic opportunity within Design Cafe's retail environment.