SCM Connect requires a Team Leader for Outbound Sales in Delhi. The company operates in supply chain, logistics, and professional education and is establishing a new admissions center. The Team Lead will directly manage a team of approximately 25 telecallers, driving them to achieve daily, weekly, and monthly productivity and sales targets. Key duties include monitoring team performance and call quality, conducting coaching sessions and performance reviews, handling escalations, and preparing regular performance reports. Success will be measured against KPIs such as team productivity, call quality scores, and attendance.