Technical chat support specialist

Dear Candidate,

We, the HR team at Namecheap, are trying to fill 70 positions in the upcoming months. If you're seeking a rewarding career opportunity with a globally recognized domain registration company, we invite you to read through this email to learn more about Namecheap, the job position, and the attractive salary \& benefits package.

• **About Namecheap:***

Namecheap is a US\-based global domain registration company, serving over 30 lakh customers worldwide. To get a comprehensive overview of who we are and what we do, please visit our website: Namecheap \- About Us.

• **Job Description \- What You Will Do:***

As a member of our team, your primary role will be to provide technical chat support to our valued customers across the globe, assisting them in resolving their queries promptly and efficiently.

• **Salary \& Benefits:***

We offer a competitive compensation package, including

• Fixed monthly salary of ₹20,000
• Additional shift allowances (averaging ₹4,500 per month, subject to fluctuations based on real\-time workload)
• Overtime allowance, contingent on workload variations
• Monthly travel allowance of ₹3,000 or internet allowance of ₹1,200 (averaged based on the assumption of regular commuting to the office or internet reimbursement)
• Health insurance with coverage of ₹5,00,000
• Redeemable staff reward points in the form of gift vouchers

• **Eligibility:***

This exciting opportunity is open to individuals located in and around Coimbatore who meet the following criteria:

• Freshers or professionals with 1 to 6 years of experience.
• UG/PG degree in any stream.
• Excellent written English skills.
• Willingness to work in rotational shifts.

• **Interview Levels:***

Our interview process consists of three levels

• Level 1: A written test to evaluate your proficiency in the English language
• Level 2: HR interview
• Level 3: An interview with the team lead (TL) to assess verbal and client communication skills

• **Work Model:***

Our current work arrangement involves a hybrid model, with employees working in the office for two days per week. This arrangement may be adjusted as necessary to meet the demands of the business.

• **Office Address:***

Namecheap Web Services, 403, TIDEL Park, Peelamedu. (Near Hope College)

Location: https://maps.app.goo.gl/zdxZ7Es85YZxHgx38

Join Namecheap, and embark on an exciting journey with a global leader in domain registration. We look forward to welcoming you to our team and discovering the potential within you.

• *\-\-**

• *Warm regards,**

• *The HR Team at Namecheap.**

Job Type: Full\-time

Pay: ₹23,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: Hybrid remote in Peelamedu, Coimbatore, Tamil Nadu