Technical Executive Assistant to MD

Key Responsibilities

A. Executive Assistance to the Managing Director

 Manage the MD's calendar, appointments, meetings, travel arrangements, and official

engagements.

 Prepare meeting agendas, presentations, minutes of meetings, reports, and action

trackers.

 Coordinate meetings and communications with clients, government officials, vendors,

and internal teams.

 Track management decisions, commitments, project priorities, and pending actions.

 Prepare executive briefs, business updates, and project status reports.

 Handle confidential business information and management correspondence

professionally.

B. Technical Understanding and Product Demonstrations

 Develop a thorough understanding of Neod Global's products, technologies, services,

and technical solutions.

 Conduct product demonstrations and presentations for government departments,

PSUs, institutional customers, corporate clients, and prospective business partners.

 Explain product features, functionality, technical specifications, use cases, benefits,

and implementation requirements to customers.

 Understand client requirements and map them to appropriate products or technical

solutions.

 Coordinate with technical and engineering teams to prepare demonstrations, proof\-of\-

concept activities, pilot deployments, and technical presentations.

 Prepare product presentations, technical proposals, demonstrations, solution briefs,

and supporting documentation.

 Respond to customer queries and coordinate with technical specialists to resolve

complex technical questions.

 Collect feedback from demonstrations and customer meetings and communicate

improvement requirements to the relevant teams.

 Ensure demonstration equipment, software, presentations, and other required

resources are ready before scheduled meetings.

 Support technical discussions, solution validation, acceptance testing, and customer

handover.

C. Client Relationship and Account Management

 Develop and maintain professional relationships with existing and prospective clients.

 Act as a primary coordination point for client communications, meetings,

requirements, and follow\-ups.

 Understand customer expectations, business challenges, technical needs, and project

requirements.

 Coordinate the preparation of quotations, proposals, presentations, technical

clarifications, and commercial submissions.

 Follow up on leads, product demonstrations, proposals, purchase orders, and business

opportunities.

 Maintain a structured client database and track opportunities, interactions,

commitments, and next steps.

 Coordinate with internal teams to address customer queries, complaints, service

requests, and technical issues.

 Monitor client satisfaction and ensure timely communication and resolution of

outstanding matters.

 Identify opportunities for repeat business, additional requirements, upgrades, and

cross\-selling, where appropriate.

 Maintain regular communication with clients throughout the project lifecycle, from

initial engagement to final delivery and post\-implementation support.

D. Government Project Coordination and Delivery

 Coordinate the execution and delivery of government projects assigned to Neod

Global.

 Liaise professionally with government departments, PSUs, project implementation

agencies, consultants, contractors, and other authorised stakeholders.

 Track project milestones, deliverables, dependencies, approvals, and contractual

commitments.

 Coordinate site visits, product demonstrations, technical evaluations, inspections,

project review meetings, and implementation activities.

 Follow up with internal teams and external stakeholders to ensure timely completion

of project activities.

 Identify project delays, technical challenges, resource constraints, and pending

approvals, escalating issues to the MD.

 Maintain project\-wise progress trackers, risk registers, action plans, and status reports.

 Coordinate installation, commissioning, training, testing, handover, and acceptance

activities, as applicable.

 Ensure that project commitments are fulfilled and customer acceptance and closure

documentation are completed on time.

E. Tender, Proposal and Technical Documentation

 Assist in reviewing government tenders, RFPs, RFQs, technical specifications, and

work orders.

 Coordinate the preparation of technical bids, compliance matrices, product

specifications, commercial proposals, and supporting documents.

 Ensure proposed solutions are aligned with tender requirements and customer

specifications, in coordination with the relevant technical team.

 Track bid deadlines, pre\-bid meetings, technical clarifications, submissions, and

subsequent follow\-ups.

 Coordinate with technical, finance, legal, procurement, and commercial teams to

obtain required information.

 Maintain records of proposals, contracts, purchase orders, approvals, submissions, and

project correspondence.

F. Internal Technical and Operational Coordination

 Coordinate between the MD, engineering, product, sales, implementation, service,

finance, and operations teams.

 Translate customer requirements into clearly documented technical or operational

action items for the relevant teams.

 Track resolution of technical queries, product issues, implementation challenges, and

customer escalations.

 Prepare management information system (MIS) reports, project dashboards,

presentations, and performance summaries.

 Monitor deliverables, responsibilities, and deadlines to ensure effective execution

across teams.

 Support process improvement, documentation, and standardisation of reporting and

coordination practices.

G. Reporting, Documentation and Follow\-Up

 Maintain accurate records of client meetings, product demonstrations, project reviews,

commitments, and action items.

 Prepare daily, weekly, and monthly updates on client engagement, demonstrations,

project delivery, and pending issues.

 Maintain a calendar of client meetings, government engagements, demonstrations,

project milestones, and submission deadlines.

 Ensure timely follow\-up and closure of assigned actions.

 Provide the MD with concise updates on business opportunities, customer feedback,

project progress, and critical issues.

3\. Qualifications and Experience

 Bachelor's degree in Engineering, Information Technology, Electronics, Computer

Science, or another relevant technical discipline.

 Candidates with a technical degree or diploma and strong relevant experience may

also be considered.

 Approximately 3–7 years of experience in technical coordination, product

demonstrations, technical sales, client management, project execution, or a related

role.

 Experience in government projects, PSU engagements, institutional sales, or public\-

sector tendering will be an advantage.

 Prior experience presenting technical products or solutions to customers and senior

stakeholders is preferred.

 Experience supporting senior management or a Managing Director will be an added

advantage.

4\. Essential Skills and Competencies

 Strong technical aptitude: Ability to understand product architecture, features,

specifications, functionality, and practical applications.

 Product presentation skills: Confidence in conducting live demonstrations and

explaining technical solutions to both technical and non\-technical audiences.

 Client management: Ability to build professional relationships, understand customer

requirements, manage expectations, and ensure timely follow\-up.

 Communication: Excellent written and verbal communication skills in English;

additional Indian languages are an advantage.

 Project coordination: Strong planning, execution tracking, documentation, and

stakeholder management skills.

 Presentation and reporting: Proficiency in MS PowerPoint, Excel, Word, and other

relevant business tools.

 Problem\-solving: Ability to understand technical issues, coordinate troubleshooting,

and communicate solutions effectively.

 Ownership and accountability: Ability to manage multiple assignments

independently and deliver against agreed timelines.

 Professionalism: High standards of integrity, confidentiality, customer service, and

business etiquette.

 Mobility: Willingness to travel for client meetings, product demonstrations,

government engagements, and project site visits.

5\. Key Performance Indicators (KPIs)

 Quality and effectiveness of product demonstrations and technical presentations.

 Timely follow\-up on customer requirements, proposals, and business opportunities.

 Client satisfaction and timely resolution of customer issues.

 Progress against government project milestones and contractual deliverables.

 Accuracy and timeliness of technical proposals, project reports, and documentation.

 Effectiveness of coordination between clients, technical teams, and management.

 Timely closure of action items, pending approvals, and implementation issues.

 Quality of management reporting and visibility of project and client status.

6\. Ideal Candidate Profile

The ideal candidate is a technically sound, confident, and well\-organized professional who

can understand Neod Global's products and solutions, demonstrate them effectively, and build

strong client relationships, and coordinate government project execution.

The candidate must be comfortable interacting with the managing director, government

officials, senior client representatives, technical teams, and implementation partners. They

should be able to move seamlessly between technical discussions, customer presentations,

project follow\-ups, documentation, and executive coordination.

The position requires a hands\-on professional who takes ownership, communicates clearly,

follows through on commitments and ensures that customer requirements and management

Priorities translate into successful business outcomes.

Pay: ₹25,000\.00 \- ₹60,000\.00 per month

Benefits

• Cell phone reimbursement
• Flexible schedule

Work Location: In person