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Technical Sales Representative
nanRemote1d ago
RemoteFull-timevia indeed
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Job Description
- *1\. Installation \& Commissioning**
- Installation, testing, and commissioning of HDPE Pipes, sumps, loading Arms, Folding Stairs, Skids, Grounding Devices and Cleaning Devices.
- Ensure proper calibration and operational readiness as per technical specifications.
- Provide site acceptance support and ensure smooth handover to the client with their signature and their Company stamp
- *2\. Technical Support \& Troubleshooting**
- Diagnose and resolve mechanical, electrical, or system\-related faults.
- Provide on\-site and remote technical assistance to clients.
- Attend breakdown calls and ensure minimal downtime as and when required by the Company.
- *3\. Client Coordination \& Relationship Management**
- Act as the primary technical point of contact for clients.
- Understand client requirements and suggest suitable technical solutions.
- Deliver consistent, professional communication to drive customer satisfaction.
- *4\. Reporting \& Documentation**
- Complete inspection and site visit reports on\-site, ensuring proper authorization through signatures and stamps.
- Maintain proper documentation of service activities, spare parts usage, and site visits.
- *5\. Technical Training \& Demonstration**
- Provide training to client personnel and their teams upon completion of internal certification.
- Lead product demonstrations for customers and partner agencies using structured presentations.
- Promote safe practices by educating clients on safety procedures and equipment handling.
- *6\. Spare Parts \& Inventory Support**
- Login into the GEM portal and download all the required tenders as per the company policies.
- Identify spare parts requirements and raise requisitions of the clients.
- Ensure proper usage and accounting of company materials/tools.
- Coordinate with the procurement teams for timely availability/supply.
- Procurement of the spare parts and monitoring of the stock at Godown.
- *7\. Compliance \& Safety**
- Follow company safety standards and client site safety norms.
- Ensure compliance with statutory, regulatory, and quality standards.
- Adhere to company policies, travel guidelines, and reporting structure.
- *8\. Travel \& Field Assignments**
- Travel PAN India or abroad as per business/company requirements.
- Attend urgent service calls and project assignments as directed by Management.
- *9\. Business Support \& Sales**
- Identify potential business opportunities during site visits and propose sales solutions of all the products represented by the Company.
- Pitch Sales with technical inputs and client discussions with their queries and resolution.
- Support tender submissions with technical data and clarifications.
- Attend Technical bids at customer place, ensure that our valuable technical inputs/specs are provided in the tender. Foster trust and maintain a positive rapport to facilitate timely meeting scheduling.
Pay: ₹15,000\.00 \- ₹30,000\.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Provident Fund
Work Location: In person
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Browse all jobsJob Overview
- Job type
- Full-time
- Work mode
- Remote
- Location
- Anywhere in India
- Posted
- 1d ago
- Source
- Indeed