*Microlink Solutions Pvt Ltd**., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value\-Added Services to its Corporate and Institutional Customers.
*Location**: Jamnagar, Gujarat
*Department**: IT Support
*Experience**: 2 Years
*Budget**: Upto 32k CTC
*Key Skills:**
Provide on\-site and remote technical support to end\-users for hardware, software, and network issues.
Troubleshoot and resolve desktop\-related issues, including operating system errors, application problems, and peripheral devices (printers, scanners, etc.).
Install, configure, and maintain desktops, laptops, and other end\-user devices.
Set up and maintain user accounts, email, and other IT\-related services.
Assist with software installations, updates, and patches.
Support the deployment and setup of new hardware and software systems.
Ensure that all systems are running up\-to\-date antivirus and security software.
Manage and maintain asset inventory (hardware and software).
Assist with network troubleshooting, ensuring network connectivity issues are resolved efficiently.
Provide training and guidance to end\-users on IT policies and procedures.
Document all support activities and incidents in the helpdesk system, ensuring accurate records and timely follow\-ups.
Collaborate with senior support engineers and other IT staff to address complex technical issues.
*Technical Skills:**
Basic knowledge of desktop hardware and software troubleshooting.
Familiarity with operating systems (Windows, MacOS, Linux).
Understanding of networking principles (TCP/IP, DNS, DHCP).
Experience with Microsoft Office Suite and other standard business applications.
Familiarity with remote desktop software and helpdesk tools is an advantage.
Job Type: Full\-time
Pay: ₹18,000\.00 \- ₹32,000\.00 per month
Benefits
Health insurance
Provident Fund
Application Question(s)
What is your monthly salary expectations?
How many years of experience do you have in Technical Support role?