Technical Support Executive

Circuit Systems (India) Private LimitedGJ, IN1d ago

Full-timevia indeed

Job Description

Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/)

We are hiring Technical Sales Support Executive (Sales operations)

Skill Set Required: \- Great Verbal \& Written Communication

Experience :0\-3 Years(Freshers can also apply)

Location :\- Ahmedabad(work from office only)

Job Responsibilities

Provide Pre\-sales technical assistance, services and products education.
Work on sales support services and provide technical and commercial back up as required.
Support marketing activities by attending trade shows, conferences and other marketing events.
Generate and process new sales leads, inquiries and purchase orders as necessary.
Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
Follow up with customers to make sure that they are satisfied with a particular product or service.

Experts attention to detail, as customers may have the same problems; reports the problems as necessary.

Deal with any customer complaints and resolves the issue as necessary

Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery

Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management

Solicit cross\-selling and up\-selling opportunities within the customer care experience.

Take the extra mile to engage the customer

Pay: ₹19,500\.00 \- ₹22,000\.00 per month

Work Location: On the road