Azvasa Education Private Limited seeks a Technical Support Lead for School IT Operations in Karnataka. Reporting to the IT Head or Director of Technology, you will centrally manage IT operations across multiple school branches. Core responsibilities include leading, mentoring, and overseeing a team of more than 16 School IT Administrators, serving as the central control point for all school IT activities, and coordinating with Zonal Managers and Principals. You will develop, document, and enforce IT Standard Operating Procedures (SOPs), conduct technical training, and ensure uninterrupted IT services aligned with ITIL best practices to support seamless educational technology environments.