Tele Caller Executive

• *Job Title: Telecaller**

• *Department:** Sales / Customer Support

Key Responsibilities

• *1\. Lead Follow\-Up**

• Follow up with each lead at least **5 times** to maximize conversion opportunities.
• Handle leads received through:
• Digital Marketing
• Telecalling
• Walk\-ins
• Unjoined/Unconverted Clients

• *2\. Lead Generation \& Prospecting**

• Make outbound calls to potential clients from databases, lead lists, and referrals.
• Understand client requirements, interests, and eligibility.
• Qualify leads and identify potential customers.

• *3\. Handling Inbound Calls**

• Attend incoming calls from clients, customers, and leads.
• Provide accurate information about the company’s services and offerings.
• Resolve client queries and provide necessary assistance.

• *4\. Appointment Setting**

• Schedule consultations and appointments based on client and professional availability.
• Confirm appointments in advance to minimize no\-shows.

• *5\. Product/Service Promotion**

• Explain and promote current offers, services, and products to prospective clients.
• Effectively communicate the benefits of the services offered.

• *6\. Follow\-Ups \& Client Engagement**

• Follow up with interested clients who have not yet booked a consultation or service.
• Reconnect with previous clients to promote additional services and collect feedback.

• *7\. CRM \& Call Record Management**

• Maintain accurate and updated records of calls, leads, appointments, and client feedback.
• Document every call and update the CRM/database accordingly.
• Track leads to ensure timely and consistent follow\-ups.

• *8\. Achieving Targets**

• Make approximately **50–75 calls per day**.
• Work towards achieving assigned targets related to appointments, conversions, and other performance metrics.
• Monitor daily performance and take corrective action to achieve targets.

• *9\. Reporting**

• Prepare daily/weekly reports on call activity, lead status, appointments, and results.
• Share client feedback, challenges, and improvement areas with management.

Requirements

• Good verbal communication and interpersonal skills.
• Comfortable making a high volume of outbound calls.
• Strong follow\-up and convincing skills.
• Customer\-focused approach.
• Basic computer and CRM knowledge.
• Ability to work with targets and deadlines.
• Previous experience in telecalling, sales, customer support, or healthcare sales will be an advantage.

Preferred Candidate

• Immediate joiners preferred.
• Candidates with strong communication and sales/follow\-up skills are encouraged to apply.

Pay: ₹18,000\.00 \- ₹30,000\.00 per month

Language

• Kannada (Required)
• Telugu (Required)

Work Location: In person

Pay: ₹15,000\.00 \- ₹30,000\.00 per month

Language

• Kannada (Required)

Work Location: In person