Tele Caller Executive
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Job Description
A telecaller contacts prospective or existing customers by phone to promote products, generate leads, or resolve support inquiries.
Key Responsibilities
Make Outbound Calls: Reach out to potential clients using provided databases or lead lists.
Handle Inbound Queries: Answer incoming customer calls, address questions, and provide product details.
Pitch and Promote: Follow scripts while adapting to client responses to explain services or products.
Nurture Leads: Conduct scheduled follow\-up calls and qualify prospects for the sales team.
Update Records: Log call outcomes, customer feedback, and contact details in a CRM or spreadsheet.
Meet Targets: Achieve daily and monthly goals for call volume, talk time, or conversions.
Core Requirements \& SkillsCommunication
Clear, polite verbal communication and active listening skills.
Resilience: Ability to handle rejection professionally and stay positive.
Computer Literacy: Basic proficiency in MS Excel and CRM software.
Pay: ₹15,000\.00 \- ₹18,000\.00 per month
Benefits
- Cell phone reimbursement
- Provident Fund
Education
- Bachelor's (Preferred)
Experience
- Telecaller: 2 years (Preferred)
- Good Communication: 2 years (Preferred)
- Basic Computer knowledge: 2 years (Preferred)
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chennai
- Posted
- 1d ago
- Source
- Indeed