Tele Caller Executive

1\. Handle inbound and outbound calls in a professional manner.

2\. Attend customer inquiries and provide accurate information regarding products/services.

3\. Manage help desk support and resolve customer concerns promptly.

4\. Maintain proper records of calls, inquiries, and follow\-ups.

5\. Coordinate with internal teams for issue resolution and customer support.

6\. Ensure a positive customer experience through effective communication.

7\. Follow up with clients/customers when required.

• *Required Skills \& Qualifications:**

(a) Good verbal and written communication skills.

(b) Strong interpersonal and customer\-handling abilities.

(c) Pleasant personality with a professional attitude.

(d) Basic computer knowledge and familiarity with MS Office.

(e) Ability to multitask and work in a fast\-paced environment.

(f) Prior experience in telecalling, customer support, or help desk roles will be an

added advantage.