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Tele Caller Executive
nanPB, IN1d ago
Full-timevia indeed
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Job Description
- *Key Responsibilities**
- **Lead Conversion:** Handle inbound/outbound calls to convert travel inquiries into confirmed bookings and sales.
- **Consultative Selling:** Understand client preferences, budget, and travel dates to recommend optimal domestic or international destinations and packages.
- **Booking \& Documentation:** Process airline, train, and bus reservations, and assist clients with travel insurance, visas, and passport requirements.
- **Client Follow\-ups:** Regularly follow up with potential clients to drive conversions and nurture long\-term customer relationships.
- **Sales Targets:** Achieve and exceed individual and team\-based monthly/quarterly sales key performance indicators (KPIs).
- **Issue Resolution:** Handle customer post\-booking queries, scheduling changes, or complaints in a professional manner.
- *Qualifications \& Skills Required**
- **Experience:** 0 to 1 year of proven experience in telesales, outbound sales, or a travel agency role.
- **Communication:** Excellent verbal communication and persuasion skills in English and local languages (Hindi/regional).
- **Technical Proficiency:** Hands\-on experience with Computer Reservation Systems (CRS), Global Distribution Systems (GDS), or CRM software.
- **Product Knowledge:** Strong understanding of domestic and international travel trends, geography, weather, and local attractions.
Pay: ₹15,000\.00 \- ₹20,000\.00 per month
Benefits
- Paid sick time
Work Location: In person
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Browse all jobsJob Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chandigarh
- Posted
- 1d ago
- Source
- Indeed