Tele Caller Executive

We are looking for a dedicated and customer\-focused **Tele caller Executive** with **mandatory hospital/healthcare experience**. The candidate will be responsible for handling inbound and outbound patient calls, scheduling appointments, resolving patient queries, coordinating with hospital departments, and ensuring an excellent patient experience.

• *Key Responsibilities**

• Handle inbound and outbound calls professionally.
• Book, reschedule, confirm, and cancel doctor appointments.
• Provide accurate information regarding doctors, departments, hospital services, timings, and health packages.
• Coordinate with doctors, nursing stations, billing, diagnostics, and other departments.
• Follow up with patients for appointments, investigations, surgeries, and health check\-ups.
• Ensure high\-quality customer service and patient satisfaction.

• *Eligibility Criteria**

• **Education:** Intermediate / Any Graduate.
• **Experience:** **Minimum 1–2 years of experience in a Hospital or Healthcare Call Center (Mandatory).**

• *Required Skills**

• Excellent communication skills in **English, Telugu, and Hindi**.
• Strong customer service and interpersonal skills.
• Good listening and problem\-solving skills.

• *Preferred Candidate Profile**

• Prior experience in hospitals, multi\-specialty hospitals, diagnostic centers, or healthcare organizations.
• Positive attitude with empathy towards patients.
• Immediate joiners will be preferred.

• *Job Type**

• Full\-Time

• *Mandatory Requirement:** Candidates **must have prior Hospital/Healthcare Call Center experience. Applications without relevant hospital experience will not be considered.**

Work Location: Jubilee Hills

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Work Location: In person