NIMT \- National Institute of Master Tailor is India’s **leading fashion institute**, empowering home tailors and boutique owners with professional pattern‑making and sewing courses. We’ve trained **50,000\+ students** in **100\+ countries** and are expanding our team to drive even more lives transformed by our mobile app and online/offline programs.
As a Telecaller (Student Admissions Coordinator), you’ll be the first point of contact for prospective students. You’ll manage all inbound inquiries—from phone and WhatsApp to Instagram/Facebook messages \& comments and YouTube comments—plus conduct outbound follow‑up calls to guide leads through our course offerings and help them enroll.
- **Inbound Inquiries:** Respond to phone/WhatsApp calls, Instagram \& Facebook messages/comments, and YouTube comments. Explain course features, pricing, and schedules.
- **Outbound Follow‑Up:** Proactively call new leads from web/app sign‑ups and remind prospects with abandoned carts.
- **Lead Qualification:** Identify serious prospects, capture key details (level, language preference, budget), and update our CRM.
- **Course Consultation:** Ask required details and recommend courses based on their preference.
- **Enrollment Closure:** Secure enrollment, send payment links, and coordinate with the onboarding team.
- **Reporting:** Maintain daily call logs, track conversion metrics, gather feedback, and share insights for continuous improvement.
- *Qualifications \& Skills**
- **Candidates age 20–30 (preferred)**
- **Excellent communication in English, Hindi, and Telugu** (all three mandatory)
- 6 months \- 1 year of telecalling or customer‑facing sales experience (education/ed‑tech preferred)
- Confident phone‑manner, strong active listening, and objection‑handling skills
- Comfortable with WhatsApp Business, social media inboxes, Google Sheets or any CRM
- Goal‑oriented, friendly attitude, and disciplined follow‑up
- **Salary:** ₹15,000 – ₹20,000 per month (fixed) \+ **monthly incentives** based on performance
- **Work Hours:** 10 AM – 7PM, Monday–Saturday (including lunch break)
- **Perks:**
- Quarterly performance bonuses
- Training in sales techniques \& tailoring basics
- Growth path into Senior Admissions or Digital Marketing roles
- Friendly office environment in Punjagutta, Hyderabad
Job Type: Full\-time
Pay: ₹15,000\.00 \- ₹20,000\.00 per month
Education
Experience
Language
- Hindi (Required)
- English (Required)
- Telugu (Required)
Work Location: In person