Tele Calling Executive

We are looking for a confident, customer\-focused, and well\-spoken Tele\-Caller to manage customer interactions, appointment bookings, and lead conversions for our salon. The ideal candidate should have excellent communication skills and the ability to build rapport with customers over phone and WhatsApp.

• *Key Responsibilities**

• Handle inbound calls and WhatsApp inquiries regarding salon services, pricing, offers, and appointments.
• Make outbound calls to leads generated through social media, advertisements, website inquiries, and walk\-in databases.
• Convert inquiries into confirmed appointments and salon visits.
• Follow up with potential customers and existing clients to maximize bookings.
• Maintain and update customer records, appointments, and follow\-up schedules.
• Inform customers about ongoing offers, memberships, packages, and new services.
• Address basic customer concerns and ensure a smooth booking experience.
• Coordinate with salon staff to manage appointment schedules efficiently.
• Re\-engage inactive customers through calls and promotional campaigns.

• *Requirements**

• Excellent communication skills in English, Hindi, and Telugu.
• Pleasant, professional, and persuasive phone etiquette.
• Strong customer service and sales skills.
• Ability to handle objections and confidently close bookings.
• Basic computer knowledge and familiarity with WhatsApp Business.
• Prior experience in tele\-calling, customer support, reception, or salon/spa operations is preferred.
• Knowledge of salon, beauty, skincare, or grooming services will be an added advantage.

• *Compensation \& Benefits**

• Competitive salary.
• Performance\-based incentives on appointments and conversions.
• Supportive and friendly work environment.
• Growth opportunities within the organization.

• *Preferred Candidate Profile**

• 1–3 years of experience in tele\-calling, customer support, or sales.
• Strong interpersonal and relationship\-building skills.

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Work Location: In person