Tele Calling Executive

The Telecalling Executive is responsible for making outbound and/or handling inbound calls to potential or existing students and parents, explaining services, generating leads, and closing sales or appointments while maintaining excellent customer relationships.

Key Responsibilities

• Make outbound calls to prospective customers from provided databases
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuasively
• Generate leads, fix appointments, or close sales as per targets
• Follow up with interested customers via calls or messages
• Maintain accurate call records and update CRM systems
• Meet daily/weekly/monthly call and conversion targets
• Handle customer objections professionally
• Maintain a positive and professional attitude on calls