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Tele Calling Executive

Infygain TechnologiesTN, IN1d ago
Full-timevia indeed

Job Description

We are looking for an enthusiastic and confident **Telecalling Executive** to join our team. The ideal candidate should possess excellent communication skills and be fluent in **Tamil, English, Malayalam, Telugu, and Hindi**. The role involves interacting with customers, generating leads, handling inquiries, and maintaining positive customer relationships.

  • *Key Responsibilities**
  • Make outbound calls to potential and existing customers.
  • Handle inbound customer inquiries professionally and efficiently.
  • Explain company products and services to prospective customers.
  • Generate and qualify leads through telecalling.
  • Follow up with customers and maintain regular communication.
  • Update customer information and call records in the CRM system.
  • Address customer queries and resolve concerns promptly.
  • Coordinate with the sales team to schedule meetings and follow\-ups.
  • Achieve daily, weekly, and monthly calling and lead generation targets.
  • *Required Skills**
  • 0–2 years of experience in Telecalling, Customer Support, or a similar role.
  • Excellent verbal communication and interpersonal skills.
  • **Fluency in Tamil, English, Malayalam, Telugu, and Hindi** (ability to communicate in multiple languages is mandatory).
  • Good convincing and negotiation skills.
  • Basic computer knowledge and familiarity with MS Office.
  • Experience using CRM software is an added advantage.
  • Ability to work in a target\-driven environment.
  • Positive attitude, patience, and customer\-focused approach.
  • *Preferred Qualifications**
  • Any Bachelor's degree or Diploma.
  • Prior experience in Telecalling, Customer Service, or Sales will be an added advantage.

Pay: ₹10,000\.00 \- ₹18,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
1d ago
Source
Indeed