Telesales Executive

• *Urgent opening for Telesales Cum Front Office Executive\- solar company with Good salary, Attractive Incentives**

• *Location: Near Nanthencode, Trivandrum**

• *Key Roles \& ResponsibilitiesFront Office Management**

• Welcome and assist walk\-in customers professionally.
• Handle customer inquiries and guide them to the appropriate department.
• Manage the reception area and ensure a professional office environment.
• Maintain visitor registers and appointment schedules.
• Receive and route incoming phone calls efficiently.
• Handle courier, mail, and document management.

• *Telecalling \& Sales**

• Make outbound calls to prospective customers.
• Handle inbound sales inquiries and convert them into business opportunities.
• Follow up on company\-generated leads.
• Explain company products, services, offers, and promotions.
• Schedule appointments for the sales team.
• Generate and qualify sales leads.
• Maintain regular follow\-ups with existing and potential customers.
• Achieve assigned daily, weekly, and monthly sales targets.

• *Customer Relationship Management**

• Build and maintain strong customer relationships.
• Resolve customer queries and complaints promptly.
• Ensure high customer satisfaction through timely follow\-ups.
• Coordinate with the service and sales teams for customer requirements.

• *Documentation \& Reporting**

• Update customer details in CRM software.
• Maintain lead database and customer records.
• Prepare daily call reports and sales reports.
• Track inquiry status and conversion reports.
• Generate management reports as required.

• *Coordination**

• Coordinate with Sales, Service, Accounts, and Operations teams.
• Ensure smooth communication between customers and internal departments.
• Support branch administrative activities when required.

• *Experience**

• **1–3 years** of experience in Telesales, Telecalling, Customer Support, Front Office, or Reception.
• Freshers with excellent communication skills can also apply.

• *Required SkillsTechnical Skills**

• MS Office (Word, Excel, Outlook)
• CRM Software (Zoho CRM, Bitrix, or similar)
• Data Entry \& Documentation
• Basic Email Communication

• *Soft Skills**

• Excellent communication skills (Tamil \& English; Malayalam is an added advantage)
• Strong customer handling skills
• Sales and negotiation skills
• Pleasant personality and professional appearance
• Good telephone etiquette
• Multitasking ability
• Time management
• Team player with a positive attitude

• *For more details contact HR Manager 9245160849**

• *Selected candidates get spot joining offer !!!**

Pay: Up to ₹25,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s)

• Are you Local candidates\- Near Nanthencode, Trivandrum ?
• Are you Imedidate Joiners ?

Experience

• Any products Telesales : 2 years (Required)
• Front office Management/Receptionist: 2 years (Required)

Work Location: In person