We are looking for enthusiastic and customer\-focused Tele Sales Executives to handle inbound customer calls, explain services/products, convert leads into customers, and maintain positive customer relationships. The ideal candidate should possess good communication skills, basic computer knowledge, and the ability to work in a target\-driven environment.
*KRA: Task / Activities**
Handle inbound customer calls professionally and efficiently
Explain company services/products and address customer queries
Convert incoming leads into successful sales opportunities
Maintain customer data and follow\-up records in system/email
Coordinate with internal teams for smooth customer support
*KPI: Performance Metrics**
Daily/Monthly inbound call handling efficiency
Lead conversion ratio
Customer satisfaction and response quality
Timely follow\-up and reporting accuracy
Achievement of assigned sales targets
*Required Skills**
Good verbal communication skills
Basic computer knowledge
Ability to operate email and Google Drive/MS Office