Trainer – Insurance & Life Underwriting

**ABOUT THE ROLE**

We are seeking a seasoned insurance professional to join us as an Trainer on a contractual basis. The primary mandate of this role is to design and deliver high\-impact training programs for new joiner batches, equipping them with a strong foundation in insurance concepts, life underwriting principles, regulatory frameworks, and domain\-specific guidelines. The ideal candidate brings hands\-on industry experience, exceptional communication skills, and a passion for building knowledge from the ground up.

**KEY RESPONSIBILITIES**

• *Training Delivery**

Conduct structured induction and foundational training sessions for new joiner batches covering basics of insurance and life insurance.

Deliver in\-depth modules on life insurance underwriting concepts including risk assessment, mortality tables, medical and financial underwriting.

Train participants on underwriting guidelines, standard operating procedures, and company/regulatory frameworks.

Facilitate interactive sessions, case studies, role plays, and knowledge assessments to reinforce learning.

Ensure consistent training quality and experience across all batches.

• *Content Development**

Design and develop training materials including presentations, handouts, workbooks, and e\-learning aids.

Customise training content to align with current industry trends, regulatory updates (IRDAI guidelines), and organizational requirements.

Regularly review and refresh training content to keep it current and relevant.

• *Assessment \& Reporting**

Develop pre\-training and post\-training assessments to measure knowledge gain and training effectiveness.

Track and report batch\-wise training progress, attendance, and assessment scores to the Training Head.

Identify knowledge gaps and recommend supplementary training or refresher programs.

• *Stakeholder Coordination**

Coordinate with internal QC, operations, and HR teams to understand process\-specific training requirements.

Incorporate feedback from process managers and team leads to continuously improve training delivery.

Adhere to training schedules and ensure timely completion of planned programs.

• *KEY TRAINING MODULES TO BE COVERED**

Basics of Insurance – Principles, types, and terminology

Life Insurance Products – Term, ULIP, endowment, pension, and health riders

Life Insurance Underwriting – Risk classification, acceptance, deferral, and decline

Medical Underwriting – Understanding medical reports, impairments, and

Financial Underwriting – Income assessment, need analysis, and moral hazard

Reinsurance Basics – Treaty and facultative reinsurance concepts

IRDAI Regulations \& Compliance – Applicable circulars, guidelines, and code of conduct

Claims Awareness – Overview of life insurance claims process

Soft Skills for Insurance Professionals – Communication, TAT adherence, and customer focus

• *QUALIFICATIONS \& EXPERIENCE**

Graduate or Post\-Graduate in any discipline; Insurance certifications will be advantage(LIII, FIII, AIII, III).

• Minimum 3\+ years of hands\-on experience in the Life Insurance domain — underwriting, operations, or training functions.
• Prior experience in conducting insurance training programs, induction sessions, or classroom instruction is highly preferred.
• Strong knowledge of IRDAI regulations, life insurance products, and underwriting SOPs.
• Familiarity with major life insurance companies' processes is an advantage.

Work Location: In person