- *Role Overview**We are looking for a dynamic and detail\-oriented **Travel Sales \& Operations Executive** to join our team in West Delhi. In this dual role, you will be responsible for creating tailored travel packages, closing sales, and managing backend operations to ensure our clients receive a flawless travel experience from inquiry to return.\[1, 2, 3, 4]**Key ResponsibilitiesSales \& Client Servicing**
- Understand client requirements (budget, interests, and timelines) to design attractive domestic and international travel itineraries.
- Convert inbound leads (calls, emails, WhatsApp) into confirmed bookings.
- Present and sell customized tour packages, flights, hotels, and travel insurance.
- Build and maintain strong client relationships to encourage repeat business. \[1, 2, 3, 4, 5, 6, 7, 8]
- *Travel Operations \& Backend Fulfillment**
- Coordinate with vendors (hotels, airlines, transport providers, and overseas DMCs) to secure competitive rates and confirm bookings.
- Handle end\-to\-end documentation, including issuing travel vouchers, flight e\-tickets, and managing hotel check\-in procedures.
- Assist clients with visa processing, forex, and travel advisory needs.
- Track and manage the sales pipeline, ensuring all payments and invoicing are completed accurately and on time.
- Provide 24/7 or real\-time support to resolve on\-trip emergencies, itinerary adjustments, or client issues.\[1, 2, 3, 4, 5]
- *Qualifications \& Requirements**
- **Experience:** 1–3 years of proven experience in travel sales and operations (handling domestic/international tours). \[1, 2, 3, 4]
- **Skills:** Strong negotiation, upselling, and problem\-solving abilities. High proficiency in Microsoft Office (Excel, Word) and standard email communication. \[1, 2, 3]
- **System Knowledge:** Hands\-on experience with GDS systems (Amadeus, Sabre) or popular travel CRM tools is preferred. \[1, 2]
- **Soft Skills:** Excellent verbal and written communication. Strong organizational skills to manage multiple client bookings simultaneously. \[1, 2]
- **Education:** Bachelor’s degree in Tourism, Hospitality, Business, or a related field. \[1, 2]
- Competitive base salary with an aggressive, performance\-based incentive structure.
- A collaborative and supportive work environment located in West Delhi.
Job Type: Full\-time
Pay: ₹9,768\.47 \- ₹15,000\.00 per month
Work Location: In person