Virtual Assistant

\*Job description\*

Job Title: **Virtual Assistant – Operations \& Accounts (USA Shift)**

Job Type: Full\-Time

Work Location: **Shela, Ahmedabad**

Shift Timings: **USA Shift (Night Shift as per client time zone)**

\*Job Summary\*

We are seeking a dedicated and professional Virtual Assistant to support a USA\-based pool cleaning company. This role involves managing client communication, invoicing, payment follow\-ups, CRM updates, and operational coordination. The selected candidate will act as a virtual representative of the company and ensure smooth execution of client and customer requirements while working in the USA shift.

\*Key Responsibilities\*

Handle client communication through calls and emails in a professional manner

Make service\-related calls, follow\-up calls, and payment reminder calls

Manage invoicing and coordinate accounts receivable follow\-ups

Maintain clear, timely, and professional email communication

Update and manage CRM systems and client portals accurately

Understand and execute client\-specific operational requirements

Coordinate between clients and their end customers for service scheduling and completion

Ensure accurate documentation, records, and reporting

Represent the company professionally as a Virtual Assistant

\*Required Skills \& Qualifications\*

• Excellent spoken and written English communication skills*

Willingness and ability to work in USA shift timings

Basic to good understanding of accounting concepts

Hands\-on experience with invoicing and billing processes

Strong client\-handling and customer coordination skills

Confidence in follow\-up and payment\-related calls

Proficiency in professional email communication

Working knowledge of CRM tools and online portals

Strong organizational and multitasking abilities

Previous experience as a Virtual Assistant, Operations Executive, or Accounts Executive

Experience working with USA\-based clients

Exposure to service\-based or maintenance industries is an added advantage

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Leave encashment
• Provident Fund

Experience

• Customer relationship management: 1 year (Preferred)

Language

• English (Required)

Location

• Ahmedabad, Gujarat (Ahmedabad) (Preferred)

Shift availability

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person