We are seeking energetic and customer-focused individuals for the role of US Voice Analyst within our International BPO division. This position, based in Mohali and Chandigarh, requires working the US night shift with a five-day workweek. Both freshers and experienced candidates are welcome to apply, provided they hold any graduate or postgraduate degree and possess excellent English communication skills. Comfort with overnight work is essential. Key responsibilities include handling inbound and outbound calls with US customers and resolving their concerns effectively. This represents an excellent opportunity to build or advance a career in the BPO industry with a dynamic organization.