voice process

• *Industry:** International BPO
• *Location:** Chandigarh

Roles \& Responsibilities

• Handle **inbound and outbound calls** with international customers
• Provide accurate information about products/services
• Resolve customer queries, complaints, and concerns efficiently
• Maintain a high level of **customer satisfaction**
• Update customer records in CRM systems
• Follow company guidelines and quality standards

Required Skills

• Excellent **communication skills in English**
• Good listening and problem\-solving ability
• Basic computer knowledge
• Ability to work in a **fast\-paced environment**Flexible to work in **night shifts (US/UK/Australian shifts)**

Eligibility Criteria

• Graduate
• Freshers and experienced candidates are welcome
• Prior BPO/Customer Support experience is a plus

Salary \& Benefits

• Salary: ₹20,100
• Performance incentives
• Night shift allowance 3000
• Cab facility
• Career growth opportunities

Shift Details

• Rotational / Night Shifts
• 5 Days Working

Pay: From ₹20,100\.00 per month

Work Location: In person