Workforce Planning Analyst-Senior Associate

Location: Bengaluru Other locations: Primary Location Only Salary: Competitive Date: 2 Jun 2026 **Job description** ------------------- Requisition ID: 1712473 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **PSCM Tax \- Workforce Planning Analyst** At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **About Global Delivery Services** * Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. * Our journey started in 2002 with approximately 200 people. Today we stand at 80,000\+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. * Client service is focused on providing Consulting, Assurance, Tax, Strategy \& Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high\-quality, value\-added support, helping deliver exceptional client service. * Enablement Services provides cost\-effective, high\-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. * Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. **The Opportunity** Workforce Planning (WFP) is a newly established team within CBS, operating under a common leadership and a new operating model. The Service Line (SL) Workforce Planning Analyst works closely with the SL Workforce Planning Leader and Operations Teams (Talent, Recruiting, Resource Management and Finance) to coordinate and run Integrated Operational Workforce Planning (IOWP) tools and models. The role involves developing, analysing and modelling operational, economic and talent related data in collaboration with SL/SSL/Competency leadership. The analysts coordinate outputs with respective stakeholders and liaise with the broader WFP team to proactively recommend data driven solutions that support informed decision making on key strategic priorities. The role follows an SSL agnostic approach enabling alignment across Service Lines and Market functions (including city practices, industry sectors, and geographies). The analyst works under the guidance of the SL Workforce Planning Leader to support execution of the workforce planning strategies, cost optimization initiatives aligned to a 3\-to\-5\-year service line plan and collaborates with regional WFP and Talent teams on attrition risk analysis and workforce strategies, providing insights to local stakeholders (Talent, Resource Management, Finance and SSL/Competency leadership) **This position will be filled at the Rank 64, Supervising Associate** **Your Key Responsibilities** * Work with the Service Line Workforce Planning Leader and SSL/Competency leadership to implement the workforce planning strategy across the service offerings * Develop detailed headcount models that align with financial planning targets to ensure that appropriate emphasis is placed on attrition trends, promotion trends, hiring to support optimal leverage while meeting FTE and margin targets * Analyse tool outputs and large datasets comparing to multi\-year historical trends and expectations set forth by the Workforce Planning Leader to identify risks, gaps and opportunities * Analyse workforce leverage in line with business direction and socialize the desired leverage model with SSL/Competency to support the business workforce strategy * Drive capacity planning and demand forecasting ensuring proactive alignment of workforce supply with current and future business demands * Model attrition, promotion, hiring, mobility projections, visa risks and leaves of absence impacts * Participate in strategy discussions around workforce impacts and business scenarios * Apply statistical and predictive modelling techniques (e.g., regression, scenario analysis) to support workforce forecasting and decision making * Develop logical/rational frameworks to investigate problems, identify key assumptions and test hypotheses using quantitative and analytical methods * Use statistical methods, probability theory and decision\-making techniques (e.g., multivariate analysis, regression models, conditional probability, decision trees, real options) to support business decisions * Monitor and forecast impacts for Global Delivery Services from Automation and SDC * Model early career hiring needs in line with SL/SSL/Competency guidance * Collaborate with cross\-functional stakeholders to gather requirements, translate them into analytical solutions and actionable insights * Hold frequent reporting discussions with stakeholders (Talent, RM, Finance and Competency / Operations leaders) and present data driven insights to support decision making * Develop and maintain interactive dashboards and reports using Power BI (or similar tools) to support business insights on workforce metrics * Create visualizations and presentations that clearly communicate complex concepts and insights including short and long\-term views for decisions (i.e., TNR, Margin, potential recessions, talent policy changes, and alternative solutions) * Analyse resource utilization and capacity to ensure optimal allocation, identify bottlenecks and recommend mitigation strategies * Prepare regular reports and dashboards on workforce metrics, resource utilization, performance, and project health * Contribute to process improvements through reporting automation, standardization and adoption of best practices in data visualization and analytics * Drive documentation of processes, SOPs and support playbook creation to enable standardization and scalability * Provide mentorship and coaching to junior team members, promoting best practices and continuous learning * Demonstrate understanding and application of People Data Governance and Data Privacy policies * Responsible for decision\-making, optimizing processes, resource management, and overseeing team management as needed for task execution * Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals **Qualifications and Skills** * Bachelor’s degree or…