AI/Technical Account Manager (US Market)

• *Job Description: Technical Account Manager (US)**

• *About DigiLantern**

DigiLantern is a technology company delivering AI Solutions, AI Agents, AI Chatbots, Application Development, and CRM Solutions for North American businesses.

Website: www.digilantern.com

• *Location:** Noida, Sector 3
• *Experience:** 3\+ Years
• *Job Type:** Full\-Time \| On\-site
• *Working Days:** 5 Days a Week

• *Work Structure (Important)**

This role follows a schedule aligned with US business hours

• **12 PM – 4 PM: Mandatory Work from Office for internal coordination, team discussions, and project alignment**
• 8 PM onwards: Work from Home for US client meetings and project management activities

• *Please apply only if you are comfortable with this work structure and timings, it's not a Remote role, one needs to be available in the Office daily.**

About the Role

We are looking for a **Technical Account Manager to manage US client relationships and drive technical projects across AI and Application Development**.

The role involves understanding client requirements, discussing technical solutions, coordinating with engineering teams, and ensuring smooth project delivery.

Candidates must have experience working on technical projects within IT services, with a good understanding of AI, application development, and technology\-driven solutions.

• *Key Responsibilities**

• Manage US client relationships and lead technical requirement discussions.
• Understand business needs and translate them into technical project requirements.
• Coordinate with AI engineers and development teams on solutioning, project planning, and delivery.
• Manage project scope, timelines, deliverables, and client expectations.
• Identify opportunities for AI integration, automation, and application development.
• Conduct research on AI tools and technologies to support client requirements.
• Ensure clear communication between clients and internal technical teams throughout the project lifecycle.

• *What We’re Looking For**

• 3\+ years of experience in technical account management, technical project management, IT consulting, or technology delivery.
• Experience handling technical projects involving Application Development, AI, or IT services.
• Understanding of AI tools, LLMs, AI Agents, automation, and software development workflows.
• Experience working with international clients, preferably US\-based.
• Excellent communication, requirement\-gathering, and stakeholder management skills.
• Strong problem\-solving ability and ownership of client projects.

• *Important Eligibility Criteria**

This is a **technical client\-facing role focused on IT services, Application Development, and AI projects.**

Candidates with experience limited to digital marketing, SEO/SEM, social media, creative agencies, non\-IT project management, or non\-technical account management should not apply.

• *Interview Process**

• First Round: Virtual interview over Zoom
• Final Round: Face\-to\-face interview at our Noida office

If this role aligns with your experience, please connect with us directly:

• *WhatsApp: 9821486056**
• *pankhuri.agarwal@digilantern.co.in**

• *Please share:**

* Updated Resume

* Current location

* Current In\-hand Salary

* Expected In\-hand Salary

* Reason for Change

• Relevant AI/Application Development Project Experience **(please explain in 1 line)**
• Experience handling US Clients:
• Please rate your communication skills out of 10:

• *Thanks \& Regards**
• *Pankhuri Agarwal**
• *Assistant Manager\-HR**
• *pankhuri.agarwal@digilantern.in**
• *9821486056**
• *www.digilantern.com**

Pay: ₹45,000\.00 \- ₹80,000\.00 per month

Work Location: In person