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Blended process

Outpace ConsultingHR, IN3d ago
Full-timevia indeed

Job Description

  • *Job Title: Customer Support Executive – Blended Process**
  • *Location:** Gurgaon / Gurugram
  • *Experience:** Fresher
  • *Qualification:** Graduate
  • *Salary:** Up to ₹25,000 in\-hand per month
  • *Process:** Voice \+ Chat Support
  • *Shift:** Rotational shifts
  • *Transport:** Both\-side cab / TA available

Job Description

We are hiring **fresh graduates** for the position of **Customer Support Executive** for a blended voice and chat support process in Gurgaon.

This is a suitable opportunity for candidates who have good communication skills and are looking to begin their career in the **customer service or BPO industry**.

Key Responsibilities

  • Handle customer queries through voice and chat channels.
  • Understand customer concerns and provide accurate and timely resolutions.
  • Maintain proper records of customer interactions.
  • Ensure a positive customer experience.
  • Follow company processes, quality standards, and communication guidelines.
  • Handle customer interactions professionally and courteously.

Eligibility

  • Graduate in any discipline.
  • Freshers are welcome to apply.
  • Good verbal and written communication skills.
  • Comfortable working in rotational shifts.
  • Willing to work from the Gurgaon/Gurugram location.

Please Note

For this particular requirement, **B.Tech, MCA and MBA candidates can be considered with a minimum of 6 months of BPO experience**.

Candidates from these qualifications who are freshers may not be considered for this requirement.

Candidates who are currently pursuing graduation may also be considered, subject to their availability for a full\-time role.

Benefits

  • Salary up to **₹25,000 in\-hand per month**.
  • Both\-side cab / TA facility.
  • Opportunity to work in a **voice \+ chat support process**.
  • Full\-time employment opportunity.
  • Suitable opportunity for fresh graduates to begin their career in customer support.

How to Apply

Interested candidates can share their updated resume through

  • *Email:** hrrimjhimthakur@gmail.com
  • *WhatsApp:** 916263737797

Candidates can also apply directly through Indeed.

Please mention **“Blended Support – Gurgaon”** while sharing your resume.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Gurugram
Posted
3d ago
Source
Indeed