Sr. Customer Service Executive

Job Title: Senior Customer Service Executive – International Voice Process

• *Company:** Wipro
• *Location:** Mumbai, Maharashtra
• *Job Type:** Full\-Time
• *Salary:** Up to ₹4 LPA
• *Shift:** Rotational
• *Night Shift Allowance:** Up to ₹3,000

Job Description

Outpace Consulting is hiring experienced candidates for the position of **Senior Customer Service Executive – International Voice Process** in Mumbai.

We are looking for confident and customer\-focused professionals with good communication skills who can handle international customer queries and provide excellent service.

Key Responsibilities

• Handle inbound and outbound customer calls for international clients.
• Resolve customer queries and complaints professionally.
• Provide accurate information about products and services.
• Maintain customer records and update the system.
• Meet customer satisfaction and performance targets.
• Follow company policies and quality standards.

Eligibility Criteria

• **Experience:** Minimum 6 months of relevant experience.
• **Qualification:** Graduates and undergraduates are eligible.
• Good English communication skills.
• Willingness to work night shifts.
• Strong customer\-handling and problem\-solving skills.

Salary \& Benefits

• Salary up to ₹4 LPA.
• Approximate in\-hand salary: ₹27,000 per month.
• Night shift allowance up to ₹3,000\.
• Opportunity to build a career in the international BPO industry.

How to Apply

Interested candidates can send their updated resume on…

chhaviupadhyay1607@gmail.com

Pay: ₹300,000\.00 \- ₹400,000\.00 per year

Benefits

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person