Shivangi Associates requires a Client Engagement Executive to forge and maintain robust client relationships through consistent communication. Responsibilities include understanding client needs, offering solutions, and coordinating with internal teams for prompt service. Handling queries, escalating issues, and updating CRM tools are vital, along with aiding new client onboarding, collecting feedback for enhancements, and preparing interaction reports. You will also support sales efforts in upselling and cross-selling. The aim is to maximize customer engagement, satisfaction, and retention. This permanent post calls for superior organizational abilities and a client-centric mindset to build lasting partnerships and drive growth.