Client Relationship Manager

Worldmove Solutions is looking for a Customer Relationship Manager (CRM) who will be responsible for managing client relationships, guiding them through visa and immigration processes, ensuring timely follow\-ups, and maintaining high client satisfaction. The role requires close coordination with clients, documentation teams, and sales to ensure smooth case processing.

• *Key Responsibilities:\-**

• Act as the primary point of contact for clients and maintain strong relationships
• Guide clients through immigration processes (PR \& work visa,)
• Provide accurate information regarding eligibility, documentation, and timelines
• Conduct regular follow\-ups with clients and maintain communication
• Coordinate with the documentation team for timely file preparation and submission
• Track application status and update clients accordingly
• Handle client queries, concerns, and escalations professionally