Client Service Manager (Social Media)

We are a s**ocial media agency** specializing in creating engaging content exclusively for **Prime Video** which puts us at the forefront of digital storytelling, delivering innovative visual content that captivates and connects with audiences across various platforms.

MUST HAVES

• ***Immediate*** Joiner
• *3 years of experience in* ***client servicing*** (*Social media department)*
• *MUST COME FROM* ***ENTERTAINMENT BACKGROUND***
• ***Mumbai*** BASED ONLY
• **Bridging the Gap\-You’ll be the key link between the agency and the client, ensuring seamless**
• communication, problem\-solving, and execution of campaigns.
• Content Execution \& Strategy – From debriefing campaign requirements with PV to
• implementing them across teams, you’ll make sure every idea comes to life flawlessly.
• **Content Calendar Management – Planning, organizing, and ensuring smooth execution of the social**
• media content calendar.
• Social Media Hygiene \& Health – Keeping the social channels in top shape with daily monitoring.
• **Creative Synergy – Building strong relationships within the team, fostering collaboration, and ensuring a**
• dynamic and creative work environment.
• Quality Control – Overseeing the content pipeline to maintain high\-quality standards.
• **Campaign Execution – Helping implement essential strategies to ensure title campaigns are**
• executed efficiently and effectively.
• Ad\-Hoc Magic – Jumping in on any special tasks or projects that come from senior management.
• **Crisis Management \- Handle urgent client requests, last\-minute changes, and unexpected**
• challenges with confidence.
• Events, Shoots \- Assist in live event coverage.
• **Coordinate talent shoots, manage feedback loops, and push back when necessary.**
• Analytics \& Reporting \- Track campaign performance \& provide data\-driven recommendations for optimization.

Job Type: Full\-time

Application Question(s)

• How many years of ENTERTAINMENT INDUSTRY do you have (Mandatory)
• How many years of client relations / account management you have ?
• can you join immediately (MALAD WEST) 5 DAYS WORKING IN OFFICE

Work Location: In person