Job Description

Location \- Trivandrum

Shift Time \- 9:30PM to 6:30AM (from office location)

Candidates from Trivandrum location and immediate joiners will be given preference.

Develop and maintain strong relationships with healthcare clients and key accounts
**Serve as the primary point of contact for US\-based clients** Identify opportunities for account growth and service expansion
**Collaborate with internal operational teams to align client requirements with service delivery**
Monitor industry trends and client expectations to improve account management strategies
**Prepare performance reports, account reviews, and operational updates for clients and management**
Ensure client satisfaction through proactive communication and problem\-solving
**Support operational improvements and quality enhancement initiatives**

Bachelor’s Degree is mandatory
**4–8 years of experience in international sales, international voice process, account management, client servicing, or similar client\-facing roles**
Experience handling international clients and stakeholders is preferred **Strong English communication and articulation skills are essential** Exposure to Healthcare, Hospital, Automotive, Education, BPO, or related sectors is an advantage
**Strong analytical, relationship management, and problem\-solving abilities**
Ability to manage multiple priorities in a fast\-paced work environment
**Willing to work night shifts from office premises at Elippode, Trivandrum**
Immediate joiners or candidates who can join within 30 days will be given preference

Job Type: Full\-time

Pay: ₹25,000\.00 \- ₹45,000\.00 per month

Work Location: In person

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