Client Servicing Manager

Key Responsibilities

• Manage and maintain strong relationships with existing clients.
• Understand client requirements, business objectives, and campaign expectations.
• Coordinate with creative, production, media, strategy, and digital teams for timely execution of projects.
• Ensure smooth workflow and timely delivery of campaigns and deliverables.
• Prepare campaign briefs, presentations, proposals, reports, and meeting notes.
• Conduct regular client meetings, status calls, and follow\-ups.
• Handle day\-to\-day client communication and resolve concerns promptly.
• Monitor project timelines, budgets, and approvals.
• Identify opportunities for business growth and upselling services.
• Ensure high levels of client satisfaction and retention.
• Stay updated with advertising, marketing, and digital trends.

Requirements

• Bachelor’s degree in Marketing, Advertising, Mass Communication, Business, or related field.
• 2–6 years of experience in client servicing/account management in an advertising or media agency.
• Excellent verbal and written communication skills.
• Strong presentation and stakeholder management abilities.
• Ability to multitask and manage multiple accounts simultaneously.
• Good understanding of advertising campaigns, branding, digital marketing, and production processes.
• Proficiency in MS Office, Google Workspace, and presentation tools.

Job Type: Permanent

Pay: ₹30,000\.00 \- ₹60,000\.00 per month

Application Question(s)

• What is your currect CTC?
• What is your expected CTC?
• What is your notice period?
• What is your currect location?

Work Location: In person