As the Credit Card Team Leader at Ascent BPO Services Pvt. Ltd. in Uttar Pradesh, you will oversee the complete process for loan and credit card sales. This role involves addressing client inquiries to cultivate long-term relationships, while coordinating with internal teams, sales executives, and banking partners for seamless operations. You will monitor application status to ensure timely processing and disbursement, guide the sales team to meet targets, and maintain documentation in compliance with bank policies. Preparing daily, weekly, and monthly MIS reports is required, along with resolving operational issues swiftly for clients and team members. Tracking project progress, ensuring task completion, maintaining data accuracy, and updating CRM systems regularly are critical. Building and sustaining relationships with multiple banks also forms a key part of this position.
Ascent BPO Services Pvt. Ltd. · UP, IN