Radius Synergies International Private Limited seeks a Customer Care Executive with 2 years of experience for its Noida, Uttar Pradesh office. This dual-role position focuses on SIM management and customer support. You will manage SIM card inventory, process activations, deactivations, replacements, and portability requests, and meticulously update related databases. Coordination with telecom service providers is necessary to resolve SIM issues, while ensuring compliance with company policies and telecom regulations. You will also handle customer inquiries, resolve problems efficiently, maintain accurate documentation, and work with internal teams to deliver seamless service. The role demands a combination of technical adeptness in SIM operations and strong customer service skills to support overall operational excellence.
Radius from Radius Synergies International Private Limited · UP, IN