Sim Management cum customer support

We are seeking a SIM Management cum Customer Support Executive with two years of experience for our Noida location. This role integrates SIM card administration with customer service duties. You will oversee SIM inventory, process activations, deactivations, replacements, and portability requests, while updating and maintaining related databases and records. Coordination with telecom providers addresses SIM-related issues, and adherence to company policies is essential. Concurrently, you will handle customer inquiries, resolve problems, ensure accurate documentation, and collaborate with internal teams to facilitate seamless service delivery. The position demands strong organizational abilities and proficiency in balancing administrative tasks with customer-facing responsibilities in a dynamic environment.