Hairdo Salons is seeking enthusiastic and customer\-oriented Telecallers to manage salon appointments and customer bookings. The ideal candidate will handle incoming and outgoing calls, assist customers in scheduling appointments, promote salon services and packages, and ensure a seamless booking experience.
*Key Responsibilities**
Receive and attend customer calls professionally.
Schedule, modify, salon appointments.
Coordinate appointments based on staff and service availability.
Explain salon services, packages, memberships, and ongoing promotions.
Follow up with customers for appointment confirmations.
Maintain accurate booking records in the salon management system.
Assist customers in selecting suitable services and time slots.
Handle customer inquiries and provide information about salon services.
Coordinate with branch teams to ensure smooth appointment management.