Customer Relationship Executive

Prime TradeUP, IN19h ago

Full-timevia indeed

Job Description

**Client Relationship Management:** Serving as the dedicated contact to build rapport, trust, and long\-term partnerships.
**Business Development:** Proactively identifying new sales opportunities and expanding the wallet share of existing clients.
**Needs Analysis:** Understanding client goals and providing customized solutions or advice.
**Issue Resolution:** Promptly addressing and resolving client complaints to ensure high satisfaction rates.
**Strategic Collaboration:** Liaising with internal sales, marketing, and product teams to meet client expectations and company goals.
**Performance Monitoring:** Analyzing account performance, preparing reports, and tracking revenue targets.

**Education:** Bachelor’s degree in Business, Management, Marketing, or a related field.

**Experience:** Proven experience in client\-facing roles, customer service, or account management.

**Skills:** Excellent communication, negotiation, and interpersonal skills.

**Technical Skills:** Proficiency in CRM software and MS Office.

**Competencies:** Strong conflict resolution, problem\-solving, and analytical skills.

Pay: ₹15,000\.00 \- ₹26,000\.00 per month

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person