Haddow Group India invites applications for a remote Customer Service Executive to support its expanding e-commerce operations. The role focuses on being the first point of contact to handle inquiries, boost customer satisfaction, and improve product ratings and feedback. You will address customer questions promptly and professionally across phone, email, live chat, and social media. Troubleshooting complaints and escalating complex matters to management is part of the workflow. Additionally, you will actively solicit, monitor, and analyze customer feedback to identify trends and recommend service improvements, ensuring a seamless experience for all consumers.