Customer Service Executive -International Voice Process

As an Executive \- Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

• Utilize effective verbal communication and customer service skills while communicating with
• customers to resolve the account delinquency.
• Able to manage difficult customer issues while working in a fast\-paced environment
• Determine the reason for delinquency and best course of action to assist consumers.
• Engage our consumers with the highest level of respect and dignity.
• Document all collection efforts for each assigned account in accordance with established procedures
• and compliance policies.
• Communicate professionally and regularly with leadership and peers on status of accounts,