Customer Service/Technical Support

• *Required Skills**

Excellent English Communication Skills

Technical Mindset \& Problem\-Solving Ability

Knowledge of ISP, Router, Modem \& Networking Concepts

Understanding of IP, DNS \& Broadband Troubleshooting

Experience in Inbound Customer Support (Preferred)

• *Key Responsibilities**

Handle International Customer Service \& Technical Support Calls

Troubleshoot Broadband, Router, Modem, IP \& DNS Issues

Provide Accurate \& Timely Customer Resolutions

Deliver High\-Quality Customer Experience

Job Type: Full\-time

Pay: ₹360,000\.00 \- ₹500,000\.00 per year

Application Question(s)

• Are you comfortable with night shifts?
• Are you fluent? In English?