For the non-voice chat-based role in Maharashtra, SkillSquad requires an Associate with at least six months of prior chat or email support experience. Eligibility criteria include a typing speed of 40 words per minute with 95% accuracy, excellent written English skills encompassing impeccable grammar, sentence structure, and a professional tone, and comfort with rotational night shifts. Immediate joiners are preferred. Key responsibilities involve multi-chat management, providing step-by-step digital solutions for technical issues, and supporting account and billing functions. The position is work-from-office with five-day rotational shifts, two weekly offs, cab benefits within the service radius, and a CTC up to ₹33,000. Success demands strong computer proficiency and the ability to handle high-volume, fast-paced written interactions.