SkillSquad seeks a Customer Support Associate for its Haryana location in a work-from-office setup. Employees work five days a week on rotational shifts covering 24/7 operations, with two rotating weekly offs and provided cab facilities within the designated service radius. Core responsibilities include efficiently managing up to three concurrent chat sessions, guiding customers through technical troubleshooting for smart home hardware, Wi-Fi, and security panels, handling account and billing inquiries, processing subscription updates, verifying account security, and meeting critical daily performance metrics. Compensation offers a CTC up to ₹33,000. Candidates must demonstrate high-speed multitasking, strong computer navigation skills, and the ability to thrive in a metric-driven environment.