Frokme requires a Customer Support Executive in Tamil Nadu to act as the brand voice for online customers, ensuring positive experiences across the shopping journey. This includes answering pre-purchase product questions and addressing post-purchase concerns like delivery, returns, exchanges, refunds, and payment issues. As the first point of contact, you will assist via email, calls, WhatsApp, and website chat, handling daily tasks such as order updates, delivery timelines, product queries, and size and fit matters. The ideal candidate communicates clearly, shows patience and ownership, and enjoys helping people.