Customer Support Representative

We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent support through phone, email, and chat. The candidate should possess strong communication skills and a customer\-focused attitude.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues effectively while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Escalate complex issues to the appropriate department when necessary.
• Follow company policies and procedures while handling customer requests.
• Provide product and service information to customers.
• Assist customers with account\-related queries and technical support when required.
• Meet individual and team performance targets.