Customer Support Specialist - Nightshift

• *BootesNull is looking for a dedicated and proactive Student Support / Customer Support Specialist** to join our team. The role involves handling student leads, coordinating with driving schools, **selling BootesNull’s product/services to partner driving schools when required** and maintaining accurate backend records.

• *Work Timings**

• *Night Shift:** 6:30 PM – 3:30 AM

• *Working Days:** Monday to Friday

• *Key Responsibilities:**

• Work on incoming leads and **call students to guide them through the booking process.**
• Assist students with queries and ensure smooth onboarding.
• **Call and pitch BootesNull’s product/services to driving schools when required.**
• **Coordinate and conduct meetings with driving schools.**
• Update and manage data on the backend of the website.
• Maintain accurate records and follow up on pending bookings and partnerships.
• Ensure timely communication between students and partner driving schools.

• *Eligibility Criteria:**

• **Graduation is mandatory.**
• Good communication skills.
• Comfortable working **night shifts.**
• Basic computer knowledge.
• Ability to work independently and manage multiple tasks.

• *Preferred Skills:**

• Experience in customer support, operations, or sales.
• Experience in calling, lead handling, or pitching products/services.
• Familiarity with CRM tools or backend systems.

Pay: ₹25,000\.00 \- ₹35,000\.00 per month

Benefits

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience

• Customer support: 2 years (Required)

Location

• Mohali, Punjab (Preferred)

Shift availability

• Night Shift (Required)

Work Location: In person