Experience: 1\+ Years
Notice Period: Immediate
. Maintenance and troubleshooting of standard software packages.
· Microsoft OS, System Software, Installation and upgrades.
· Fault finding like MS\-office / O 365 related issues resolution
· Problems related to the usage of the internet and emails.
· Maintaining Regular call Reports.
· Coordinate with Internal authorities/Department for IT solutions.
· Knowledge of Windows client and server OS troubleshooting
· L1 Support for network troubleshooting
· L1 Support for server standard roles
· Timely Suggestions to improve existing the IT infrastructure
· Maintain the asset list as per Customer Standard.
· Basic Troubleshooting of the internet lease line.
· Firewall/Network security basic troubleshooting and configuration.
· L1 Support for standard Backup solution.
· Hands on experience resolving hardware board level issues
· Preventive maintenance activities related to hardware
· Knowledge of CCTV, biometrics
· Configuring BIOS settings ,BIOS upgrades
· Hands on experience on Cisco Switches, Cisco devices.( good to have)
· Troubleshooting computer peripherals, like printers and scanners issues
· Setting up new computer systems
· Should be able to resolves issues related to Antivirus software
Bike \& Licence is mandatory\*\*
Pay: ₹20,000\.00 \- ₹25,000\.00 per month
Work Location: In person
Desktop Support Engineer
Matrix Business Machines Pvt Ltd · MH, IN
Desktop Support Engineer
Matrix Business Machines Pvt Ltd · Remote